Information We Collect:
**Personal Information:**
We collect personal information such as name, email address, phone number, and delivery address, which are voluntarily provided during the ordering process.
**Payment Information:**
We do not collect or store credit card information. Payments are processed securely through our payment processor, Banca Intesa, and your payment details are not accessible to us.
**Order Information:**
We collect information related to your orders, including product details, order history, and transaction details.
**Communication:**
When you contact us through available contact forms or email addresses, we may collect and retain information you provide for customer support and record-keeping purposes.
How We Use Your Information:
**Order Processing:** We use your personal information to process and fulfill your orders, including shipping and handling.
**Communication:** We use your contact information to communicate with you about your orders, provide updates, and respond to inquiries.
**Analytics:** We use analytics tools to collect non-personal information about your visit to our website to improve functionality and user experience.
Sharing Your Information:
**Service Providers:** We may share your personal information with trusted third-party service providers who are necessary for fulfilling orders, such as carriers.
**Legal Requirements:** Your information may be disclosed when required by law or in response to valid legal processes.
Your Rights:
You have the right to access and correct your personal information. This can be achieved by contacting us at sales@craftingtitan.com. Additionally, you can opt-out of promotional communications by following the instructions in our emails or by contacting us directly.
Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Changes to This Privacy Policy:
This Privacy Policy may be periodically updated to reflect changes in our practices. The updated policy will become effective immediately upon publication.
